Customer service

The customer service is where all the information about how to use the services that CCLaia offers to the ETSAV community may be found, as well as the place to manage troube reports and suggestions.

Addressed to:

The whole UPC community developing its activity in Campus Sant Cugat.

Service Features:

User consulting and avising on services and ICT tools available to the UPC community Sant Cugat Campus in accordance with the user's service level.
ICT Incident Management.
Requests for ICT services (depending on the level of service of the requesting user.)
Information on ICT services (notifications, news ...).
ICT equipment loan (depending on the level of service of the requesting user.)
Training, if applicable.

Support:

For more information:

e-mail: cclaia.atencio_usuari@etsav.upc.edu

(indicate in the subject "query", "incidence" or "request")
tel: 934 011 037

or, go in person to the CCLAIA facilities during business hours.